3 Reasons Why You Should Text Your Customers Today

Are you looking for a great new way to keep in touch with your customers? One of the very best ways you can reach this goal is to text them. This is a low cost and foolproof way to keep in touch with them in a very positive manner. Here are three reasons why you should be texting your customers today.

1. It’ll Keep You From Being Ignored

One of the biggest reasons you should start sending out text messages to your customers is to avoid being ignored. These days, the vast majority of customers prefer text to email or phone. A quick text message filled with great content is far preferable because it’s so much easier to digest quickly.

This brings us to our next major point. Peoples’ attention spans, including that of your customers, are shorter than ever. They want to get the news in quickly digestible bites. Don’t send them along, boring robocall that they will promptly hang upon. And don’t send them a massive white wall of email text that will go straight to spam.

A mass text is the best way to go. Keep it short and straightforward. Load up your content with the best and most effective SEO. Get straight to the point. You’ll be amazed at how quickly and positively your customers will respond. Text is a great way to get your message across. It’s the most effective vehicle possible in this day and age.

2. It’s a Great Way to Keep in Touch

Do you need a way to stay in touch with customers who may already have ordered from you in the past? Sending a mass text is a great way to reengage with them. Sure, you are probably already sending out emails with recommendations based on their past purchases. But texting makes things a bit more personal.

A short and snappy text is a great way to say hi. The vast majority of your customers are already using text as their primary means of communication. This includes their family members, friends, and co-workers. Getting a text from a business they have dealt with in the past isn’t that much of a stretch for them to accept.

Take care to keep things simple. Don’t make the content look too salesy or spammy. There is a fine line here that you will need to finesse so as not to cross. It may take a few tries to perfect. But keep at it, and you will soon find the “magical” formula that works best for your needs. The only way to get there is to start now.

3. Texting Can Help You Convert Leads Quicker

One of the very best reasons to start sending out texts to your customers is to help generate faster leads and conversions. Texting is a medium that results in information that can be very quickly shared from one recipient to another. This can help you generate new leads.

Texting also sends a timely reminder to customers who may be on the fence about ordering from your business. A short, sharp text may be all they need to get them to convert.

To Text or Not to Text?

The answer to the age-old question, “To text or not to text?” is most certainly, “Text!” Doing so will give you a whole new way to reach your customers with all of your latest news and developments. It’s a fast, efficient, and cost-effective way to keep them up to date without annoying them. For quick results, this is the way to go.


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