Conversational AI and chatbots are not really the same thing. They are interconnected but cannot be termed as the same thing with different names.
Conversational AI is the artificial intelligence of the machine that helps in the conversation with the computers but is often misunderstood with the chatbots. How do we differentiate between the two when they are so closely related?
Well, for that, you need to concentrate on the definition and the work they do to make the fine line between them. This blog will discuss the difference between conversational AI and chatbots. Before that, let us know the definition and the meaning of the two terms Chatbots and Conversational AI.