Social media has played an invaluable role in helping boost businesses’ visibility and increase their engagement with customers. Along with the power of social media marketing, these platforms can help your business thrive in several additional ways. Read on for four important benefits social media offers today’s businesses.
Build Brand Awareness
Brand awareness and marketing go hand in hand. Once you’ve built a business, brand awareness (or name recognition) is one of your main selling points. The more people know about your company, its mission, and its products or services, the better chance you have of securing new customers or clients. If you’re starting your company from scratch, building brand awareness is even more important. With the help of social media, you can establish yourself as an authority in your industry to help bolster your credibility with potential customers and clients.
Without brand awareness, it will be much harder to attract new clientele when you first launch a business. Moreover, without the attention of certain customers, how can you expect anyone to notice what you have to offer?
Generate Traffic
In an ideal world, you’d receive thousands of visitors to your website every day—but that’s not how marketing works. To get more people visiting your site, you need to attract them through other channels: like social media. According to certain studies, 60% of all marketers use social media as a way to drive traffic and sales for their business. With the right promotions on your favorite social media platforms, you’ll be able to easily direct leads to your website.
Establish Expertise
As previously mentioned, one of your main goals as a new small business owner should be to establish yourself as an expert in your field. This begins with crafting top-notch content that establishes you as an authority within your industry. To do so, use platforms like LinkedIn and Facebook to create content about topics related to your industry. Consider investing in a virtual meetup to discuss SEO to learn how to make the most out of your copy.
By producing high-quality content that educates and informs your readers about related issues, you’ll be sure to attract more potential customers. Additionally, take time to speak at conferences, attend other presentations and connect with influencers within your niche so you can have more opportunities for people to learn from you.
Engage Customers
Whether you’re starting a new business or trying to grow an existing one, engaging with customers is key as they provide feedback, loyalty, and revenue. Use social media marketing to engage with the likes of stakeholders, partners, customers, and potential clients by creating quality content, responding to comments, and answering your direct messages. Likewise, if you can help your followers and offer exclusive deals, they’ll likely become loyal customers that will share positive reviews with others on social media.
Social media isn’t just a fun way to stay in touch with friends and family members; it can also be an effective marketing tool that helps your business thrive and grow. Keep this guide in mind as you learn more about how social media can help your business thrive.